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Privacy Statement

Glass Specialist Marcel – Privacy Statement

Glass Specialist Marcel, established at Tak van Poortvlietstraat 119, 2521 ZB in The Hague, is responsible for processing personal data as stated in the manner described in this privacy statement.

Contact details:
Website: Glashandelmarcel.nl
Tak van Poortvlietstraat 119, 2521ZB in The Hague. Reachable by telephone at +31 (0) 70 3466 558.

Petra Mensinga is Glass Specialist Marcel’s Data Protection Officer. She can be reached at the following email address:  glasspecialistmarcel@gmail.com.

Personal data that we process:
Glass Specialist Marcel processes your personal data because you use our services and/or you provide these data to us.


Below is an overview of the personal data that we process:
– First name and surname
– Address details
– Telephone number
– Email address
– List with customer contact data via an app
– Bank account number.


Specific and/or sensitive personal data that we process:
With our website and/or service we do not have the intention to collect data about website visitors that are younger than 16 years of age, unless they have permission from their parents or guardian. However, we cannot check whether a visitor is under or over 16 years. We would, therefore, advice parents to be involved in the online activities of their children, to avoid data from being collected about children without parental consent. If you are convinced that we have collected any personal data from a minor without this consent, then please contact us via info@glaspecialistmarcel.nl, and we will remove this information from our database.


The objective with which and the (legal) basis on which we process personal data:
Glass Specialist Marcel processes your personal data for the following purposes:
– processing your payment,
– to telephone or email you should this be necessary to perform our services,
– to deliver goods and services to you
– Glass Specialist Marcel also processes personal data if this is required by law, such as data that we need for tax declaration.


Automated decision-making:
Glass Specialist Marcel does not take any decisions based on automated processing about issues that may have (considerable) consequences for persons. Automated decision-making involves decisions that are taken by computer programs or computer systems, without a human being (for example an employee of Glass Specialist Marcel) being involved. Glass Specialist Marcel uses the following computer programs or computer systems: Accounting package SnelStart voor keeping accounts.


How long we keep personal data:
Glass Specialist Marcel will not keep your data any longer than is strictly necessary to achieve the goals for which your data have been collected. We apply the following retention periods for the following (categories of) personal data:
Personal details          > Retention period > 7 years, Administration
Address                     > Retention period > 7 years, Administration


Sharing personal data with third parties;
Glass Specialist Marcel will exclusively provide personal data to third parties when this is necessary for the proper execution of our agreement with you, or to comply with a legal requirement.


Cookies, or comparable techniques, that we use:
Glass Specialist Marcel uses only technical, functional, and analytical cookies. These cookies do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone during your first visit to our website. The cookies that we use are necessary for the technical operation of the website, and for your convenience. They ensure that the website functions properly and remember information such as your preferred settings. Cookies also allow us to optimise our website. You may opt out of cookies by changing the settings of your internet browser so that it will no longer save cookies. Moreover, you have the option to delete any information that has been stored previously from your computer within the settings of your browser.


Access, modification or removal of data:
You have the right to access your personal data, modify them or remove them. Moreover, you have the right to withdraw any consent that you may have given for data processing, or to object to the processing of your personal data by Glass Specialist Marcel. You are entitled to data portability, which means that you can file a request with us to send your personal data that we stored in our systems as a computer file to you or another organisation of your specification.

You can file a request for access, modification, removal, data portability of your personal data, or a request for cancellation of your van your consent, or send an objection to the processing of your personal data to info@glasspecialistmarcel.nl.

To be sure that the request for access was made by you, we will ask you to attach a photocopy of your ID to the request. Please make sure to black out in this copy your (passport) photograph, the MRZ (machine readable zone), the strip with numbers at the bottom of your passport), passport number and citizen service number (BSN). This for the protection of your privacy. We will respond to your request as quickly as possible, but at least within for weeks.


Glass Specialist Marcel would like to draw your attention to the fact that you have the option to file a complaint with the national regulator, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons


How we secure data:
Glass Specialist Marcel takes the protection of your data seriously, and takes appropriate measures to prevent abuse, loss, unauthorised access, undesired publication, and unauthorised modification. When you are under the impression that your data are not protected well and there are indications of abuse, please contact our customer service via info@glasspecialistmarcel.nl.